What are premium lessons?

Firstly, to be fair to everyone, this uplift applies to ALL out of hours appointments, regardless of the reason or need. (The exception being when the appointment incorporates the morning (0930-1130) or afternoon (1330-1530) slot. So 1330 to 1730 (4 hours) does not require an extra hygiene slot, and is therefore charged at standard rate)

We schedule only 10 x 2hr lessons per week, every one of which is followed by a 90 minute hygiene schedule to minimise the risk of any possible cross-contamination to our clients. As a business, we absorb the cost and time constraints this has on our availability to schedule lessons

It is only fair and reasonable that any additional lessons scheduled outside of normal working hours can support the additional hygiene costs that they incur

The calculation is quite simple. The current minimum wage is £8.72p per hour and the hygiene routine takes one 1½ hours therefore the additional charge is rounded down to £12 or £6 per hour (20%)

Another way of looking at it, is £12 to put the car back into the same hygienic state it was in at the start of your lesson. I hope that clarifies things

Yes. If you have multiple appointments in one week where one appointment is during normal working hours, the surcharge MAY be reduced by 50%. Should the normal hours appointment be cancelled for any reason, the out of hours appointment will definitely  be charged at the higher rate. ALL weekend out of hours appointments are charged at the premium rate regardless

Our entire weekly schedule is based on 50% lesson slots with the remaining time being devoted to our comprehensive hygiene protocols. After each lesson, the car returns to base for a thorough cleaning regime so that each of our pupils can expect the car to be presented with same level of cleanliness

So on completion of the afternoon lesson, the car is prepared for the following morning, ending around 1730 hrs. If an evening lesson is booked from 1800 to 2000 then another cleaning routine is required meaning the actual end of the day is 2200, or the following day would have to start at 0700 to allow the extra hygiene procedure

This means that every out of hours appointment takes up 4 hours of the instructors time or someone else needs to be paid to conduct the hygiene routine

The calculation is quite simple. The current minimum wage is £8.72p per hour and the hygiene routine takes one 1½ hours therefore the additional charge is rounded down to £12 or £6 per hour (20%)

Another way of looking at it, is £12 to put the car back into the same hygienic state it was in at the start of your lesson. I hope that clarifies things

The charge can be easily avoided by making yourself available for one of our regular lesson appointment slots